At the heart of ServiceNEX, NEXA AI delivers intelligent service management across your enterprises
Instant, context-aware support through multiple omni channels for faster resolutions.
Automate frequent issues and tasks intelligent escalation & precise issue resolution.
Streamline processes with automated workflows to reduce manual effort.
Gain actionable insights with real-time, data-driven operational insights.
Simplify IT support with centralized request handling for faster resolutions.
Detect and resolve IT issues quickly to minimize downtime.
Manage IT changes securely and efficiently without disruptions.
Discover ServiceNEX’s full capabilities for IT management.
Connect effortlessly with ITSM, monitoring, and collaboration tools.
Get real-time visibility of incidents with status, assigned users, and on-call details.
Automate on-call rotations with recurring schedules and Auto Scheduling.
Ensure critical alerts reach the right people. Escalation continues until the incident is resolved.
Filter, prioritize, and intelligently route alerts based on predefined rules to focus on urgent incidents.
Sync tickets with Jira to improve collaboration and issue resolution.
Manage devices, enforce security policies, and automate compliance tracking.
Gain full visibility into IT assets and automate lifecycle tracking.
AI-powered monitoring detects and responds to IT issues before escalation.
Resolve IT issues, automate ticketing, and enable self-service support in Slack.
Turn Teams into an IT service desk with instant ticketing and AI support.
AI-powered search unifies data across apps, boosting productivity.
Organize, update, and centralize business knowledge for better workflows.
Improve efficiency with reusable, customizable AI-driven prompts.
Protect assets with encryption, access control, and AI threat detection.
Custom-built agents automate tasks, provide contextual support, and escalate issues autonomously.
Enterprise-wide search integrates multiple data sources for secure, intelligent, and precise results.
Orchestrates AI Agents and AI Search to ensure a seamless, autonomous service experience.
An omni-channel interface delivering AI-driven support across multiple platforms.
Reduce manual effort by automating complex service processes efficiently.
Extracts real-time, actionable intelligence to enhance decision-making and operations.
Securely implement IT changes while minimizing disruptions and ensuring compliance.
Track, manage, and optimize IT assets efficiently to ensure compliance and cost control.
Effortlessly connect with ITSM, monitoring, and collaboration tools for streamlined alert management.
Gain real-time visibility into incidents, statuses, assigned users, and on-call details.
Automate on-call rotations with recurring schedules and intelligent auto-scheduling.
Ensure critical alerts reach the right people, continuing escalation until resolution.
Filter, prioritize, and intelligently route alerts based on predefined rules for urgent incidents.
Sync tickets with Jira to improve collaboration and streamline issue resolution.
Transform Teams into an IT service desk with instant ticketing and AI-powered support.
AI-powered search connects data across apps, improving accessibility and productivity.
Organize, update, and centralize business knowledge for seamless workflows.
Enhance efficiency with reusable, AI-powered customizable prompts.
Protect assets with encryption, role-based access control, and AI-driven threat detection.
Revolutionize IT service delivery with AI-powered solutions.
Transform employee experience with NEXA, the AI assistant for all roles.
Streamline and scale operations effortlessly.
Proactively resolve critical issues with intelligent escalation workflows.
Centralized knowledge for consistent, fast answers.
Enhance support functions across all departments.
Streamline the employee lifecycle with intelligent automation.
Smarter IT Support, Scaled to Your Needs
Elevate Employee Support with AI-Driven HR Solutions
Empower Your SMO to Achieve Service Excellence
